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Privacy

This is our current privacy summary. A full privacy policy will be published before Convara launches.

What we collect

If you join the Convara waitlist, we collect your email address, and — only if you choose to give them — your first name and the role that best describes you. Nothing else. There is no account to create and no payment details to enter.

Why we collect it

To let you know when Convara launches, and to send you occasional updates about the product as we build it. That is the only reason. We will only ever email you about Convara.

How it is stored

Your details are stored securely in our database in Sydney, Australia. Access is restricted to Convara. We never sell or rent your information, and we do not share it with third parties for their own marketing.

Where it is stored and processed

Our database is in Sydney, Australia. A few of the services we rely on are run by companies overseas, and information may be processed outside Australia when they do their job:

  • Database
    What it does for Convara: Stores Convara’s records, sign-in details and uploaded files
    Where: Australia (Sydney)
  • Hosting
    What it does for Convara: Runs the app and serves the website; keeps short-term request logs; counts page visits
    Where: App processing in Australia (Sydney). Our hosting company is based in the United States: it holds request logs and page-visit counts, and public pages are delivered through its worldwide network, so requests may pass through servers in other countries
  • Email delivery
    What it does for Convara: Sends waitlist updates, account emails and emails people ask for
    Where: United States
  • Speech-to-text
    What it does for Convara: Turns voice notes into text
    Where: United States
  • AI writing assistance
    What it does for Convara: Drafts and polishes a provider’s own page text, from text and materials the provider chooses
    Where: United States

Unsubscribing and deletion

Every email we send carries an unsubscribe link. Opening it shows a page with a single “Confirm unsubscribe” button — no login, no reply, nothing to fill in. We ask you to confirm because some email systems open links automatically, and we would rather not unsubscribe you by accident. If your mail app shows its own “Unsubscribe” button next to the sender, that one works in a single tap. Either way, the page afterwards has a one-click way back if you change your mind.

When you unsubscribe we keep your email address, marked as unsubscribed, so we know not to contact you again. If you would rather we deleted it altogether, email us at hello@convara.app and ask us to remove you. We will delete your details from our waitlist.

Analytics

We use a privacy-friendly analytics service to count page visits and understand which parts of this site are useful. It is cookieless: it does not track you across other websites and does not build a profile of you.

We record which page was visited, never the personal parts of the address you arrived on. If a link we emailed you carries a private code — the one in your unsubscribe link, for example — that code is stripped out in your browser before anything is recorded, so it never reaches our analytics at all.

This page will grow

This is a short, honest summary covering the waitlist, which is all Convara does today. It will be expanded into a full privacy policy before the product launches and starts handling participant information.